Arrival: Please arrive 10-15 minutes prior to your starting time to complete any necessary intake forms and to ensure you get your full treatment time.

Cancellation: If you need to cancel your treatment, please notify us at least 48 hours in advance to avoid a cancellation fee. A $50 rebooking fee will apply to those who wish to reschedule.

Rescheduling: We aim to accommodate everyone’s schedule—including ours.

• 48+ hours notice: No fee to cancel or reschedule.

• Within 48 hours: One courtesy reschedule per year; additional changes incur a $50 rebooking fee.

• Same-day cancellation: 50% of scheduled service fee.

• No-show: 100% of scheduled service fee.

• Emergencies will be handled with care and discretion.

Late Arrival We will do our best to treat you, but unfortunately late arrivals may not receive extension of scheduled appointment.

No Show: Please contact us within 24 hours “post” No Show (via text, phone or email) with an update in order to receive future service from R&R, LLC.

Informed Consent is required to receive treatment.

• It is the responsibility of the client to inform the therapist of any medical conditions that may be negatively impacted by massage.

Clients may: choose to leave on as much clothing as needed for comfort, refuse any massage methods, stop massage at any time.

All youth MUST be accompanied by a parent/guardian to receive treatment.

For table massages: clients will always be modestly draped. Only the area being massaged will be undraped.

Clients will: be informed of each area to be massaged prior to treatment and possibly during.

Relaxing music will be played at each session. All clients have right to refuse sound at session.

Sexual interaction or discussion of any kind between client and therapist is NEVER appropriate.

Client or Therapist may: stop the session at any time for any reason.